How Gridless collects, uses, and protects your information
Gridless.com.ng ("Gridless", "we", "us", or "our") is Nigeria's independent solar savings platform. This Privacy Policy explains what information we collect when you use our website and free solar calculator, how we use it, and your rights with respect to that information.
By using Gridless.com.ng, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Gridless.com.ng is an independent solar information and savings calculator platform based in Nigeria. We are not a solar installation company. We do not sell solar panels, inverters, or batteries. Our service connects homeowners and businesses with verified solar installers and helps them understand whether solar makes financial sense for their situation.
When you submit your details through our solar calculator lead form, we collect:
When you use our solar calculator, the tool generates estimates based on your inputs. We record these estimates alongside your contact details when you submit a lead request, including:
Like most websites, we may collect certain technical information automatically when you visit Gridless.com.ng, including your IP address, browser type, pages visited, and referring website. This information is used only for site analytics and security purposes.
We use the information we collect for the following purposes:
We do not sell your personal data. We do not sell, rent, or trade your personal information to any third party for marketing purposes. Your details are shared only with solar installers in connection with your quote request, and only when you have explicitly submitted a quote request form.
Lead submissions from our calculator are stored in a Google Sheet hosted on Google's secure infrastructure. Google's data practices are governed by their own privacy policy, available at google.com/privacy. The data is accessible only to authorised Gridless personnel and to verified installer partners who receive your specific lead.
We take reasonable technical and organisational precautions to protect your personal data from unauthorised access, loss, or misuse. However, no internet-based service can guarantee absolute security, and we encourage you to be mindful of the information you share online.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy — typically for 12 months from the date of submission. After this period, your data is deleted from our records unless you have entered into an ongoing relationship with an installer through our platform, or unless we are required to retain it for legal or regulatory reasons.
You may request deletion of your data at any time by contacting us using the details at the bottom of this page.
We share your information in the following limited circumstances:
We do not share your data with any other third parties without your explicit consent.
Gridless.com.ng is a static website. We do not currently use advertising cookies, tracking pixels, or behavioural analytics tools. We may use basic analytics (such as page view counts) to understand traffic patterns. If we introduce additional cookies or tracking in the future, we will update this policy and notify users through an appropriate notice on the website.
Our website contains links to third-party websites, including solar manufacturer websites, Nigerian regulatory bodies (such as NERC and NNPC), and social media platforms. Clicking these links will take you to external sites that are not governed by this Privacy Policy. We encourage you to review the privacy policies of any external site you visit.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details below.
Gridless.com.ng is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted their information through our platform, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of Gridless.com.ng after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, or would like to exercise any of your rights regarding your personal data, please contact us at business@gridless.com.ng. We will respond to all requests within 14 working days.